Minimizing service downtime is critical to maintain customer satisfaction, ensure reliability, and reduce financial losses. Achieving this goal requires incorporating technological solutions, proactive maintenance, and effective communication.
Actions to Achieve the Strategy
- Establish regional SCADA for island powerhouses
- Invest in advanced monitoring systems for real-time detection and response to faults or failures
- Installing backup power at water plants
- Implement redundancy plans to avoid service interruption
- Critical spare parts to be made available at central locations in each atoll for improved service management
- Geographical Information System (GIS) for electrical distribution network for all Islands
- Establish GPON rings to monitor regional 11kV grids