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Strategic Action Plan 2024-2028
Overview
Goals

19

Strategic Goals

Target

55

Targets

Target

96

Actions

Strategic Planning Framework
vision

OUR VISION

Prosperity through excellence in utility services​

Mission

OUR MISSION

Provide efficient and reliable utility services using renewables and modern technologies​

ތަޞައްވުރު​

ފުރިހަމަ ޔުޓިލިޓީ ޚިދުމަތާއެކު ފާގަތިކަމަށް ވާޞިލުވުން​

މުހިންމަތު​

އިއާދަކުރަނިވި ހަކަތައާއި ޒަމާނީ ޓެކްނޮލޮޖީ ބޭނުންކޮށްގެން ޔުޓިލިޓީ ޚިދުމަތް ޚަރަދުކުޑަކޮށް އަދި އިތުބާރާއެކު ފޯރުކޮށްދިނުން​

CORE VALUES
Excellence

EXCELLENCE

​އެންމެ ފުރިހަމަ ގޮތުގައި​

Our services and operations are exceptional, reliable and efficient​

Teamwork

TEAMWORK

ބަދަހި ގުޅުން​

Promote staff development and cultivate an engaging work environment where everyone is valued and respected​

Health and Safety

HEALTH & SAFETY

ސަލާމަތާއި ރައްކާތެރިކަން​

Ensuring a healthy and safe environment for both our staff and customers while guaranteeing the safety of the service we deliver​

integrity

INTEGRITY

ނަޒާހަތްތެރިކަން​

Trust, transparency and honesty in conducting business and taking responsibility for our actions​​

Customer Centric

CUSTOMER CENTRIC

ކަސްޓަމަރަށް އިސްކަންދިނުން​

Commitment to focusing on our customers and on building strong relationships with clients​

Sustainability

SUSTAINABILITY

ދެމެހެއްޓެނިވި ގޮތުގައި​

Creating long term value through innovative and modern technology to enhance service quality focusing on ecological, social and economic environment​

STRATEGIC OBJECTIVES

E

Excellence in Operation

A

Assured Service

R

Renewable Future

T

Trusted Customer Service

H

Healthy Finance

STRATEGIC GOALS
Increase Capacity
Increase Efficiency
Improve Health & Safety
Strengthen Cybersecurity
Enhance Staff Skills
Gender Equality
Strategic Goals
Minimize Downtime
Upgrade Electrical Network
Upgrade Water System
Power & Water Security
Increase Renewables
Eco-Conscious Operations
Digital Customer Experience
Implement Smart Metering
Positive Corporate Image
Improve Cash Flow
Manage Debt
Track Performance
Diversify Portfolio