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Strategic Action Plan 2024-2028
Overview
Goals

19

Strategic Goals

Target

55

Targets

Target

96

Actions

Strategic Planning Framework
vision

OUR VISION

Prosperity through excellence in utility services

Mission

OUR MISSION

Provide efficient and reliable utility services using renewables and modern technologies

ތަޞައްވުރު​

ފުރިހަމަ ޔުޓިލިޓީ ޚިދުމަތާއެކު ފާގަތިކަމަށް ވާޞިލުވުން

މުހިންމަތު​

އިއާދަކުރަނިވި ހަކަތައާއި ޒަމާނީ ޓެކްނޮލޮޖީ ބޭނުންކޮށްގެން ޔުޓިލިޓީ ޚިދުމަތް ޚަރަދުކުޑަކޮށް އަދި އިތުބާރާއެކު ފޯރުކޮށްދިނުން

CORE VALUES
Excellence

EXCELLENCE

އެންމެ ފުރިހަމަ ގޮތުގައި

Our services and operations are exceptional, reliable and efficient

Teamwork

TEAMWORK

ބަދަހި ގުޅުން

Promote staff development and cultivate an engaging work environment where everyone is valued and respected

Health and Safety

HEALTH & SAFETY

ސަލާމަތާއި ރައްކާތެރިކަން

Ensuring a healthy and safe environment for both our staff and customers while guaranteeing the safety of the service we deliver

integrity

INTEGRITY

ނަޒާހަތްތެރިކަން

Trust, transparency and honesty in conducting business and taking responsibility for our actions

Customer Centric

CUSTOMER CENTRIC

ކަސްޓަމަރަށް އިސްކަންދިނުން

Commitment to focusing on our customers and on building strong relationships with clients

Sustainability

SUSTAINABILITY

ދެމެހެއްޓެނިވި ގޮތުގައި

Creating long term value through innovative and modern technology to enhance service quality focusing on ecological, social and economic environment

STRATEGIC OBJECTIVES

E

Excellence in Operation

A

Assured Service

R

Renewable Future

T

Trusted Customer Service

H

Healthy Finance

STRATEGIC GOALS
Increase Capacity
Increase Efficiency
Improve Health & Safety
Strengthen Cybersecurity
Enhance Staff Skills
Gender Equality
Strategic Goals
Minimize Downtime
Upgrade Electrical Network
Upgrade Water System
Power & Water Security
Increase Renewables
Eco-Conscious Operations
Digital Customer Experience
Implement Smart Metering
Positive Corporate Image
Improve Cash Flow
Manage Debt
Track Performance
Diversify Portfolio